Car Detailing Frequently Asked Questions
Got some questions? We got you covered. In this page, you will find most of the common question and answers about our mobile car detailing service.
General mobile car detailing service FAQs
In this section, you’ll find questions and answers regarding booking an appointment, areas we serve, payment methods and more.
How do I book an appointment?
The fastest way to book an appointment is texting us at (408) 614-4593. Please provide the year, make and model, and specify any concerns with your car (stains, water spots, sand, pet hair, swirl marks, etc.) Then send some pictures so we can better understand the condition and give you an accurate quote.
Can you do same day appointment?
Unfortunately, no. It takes some time to prepare our tools and products to give you the best results.
What areas of Central Valley do you serve?
We serve Lathrop, Manteca, Tracy, Stockton and Ripon
Do you charge a mobile fee?
No. All the services and pricing you see are included.
What kind of payment method do you accept?
We accept Venmo, Zelle, Paypal or cash
Can I bring the car to you?
Yes you can. If your location doesn’t have a driveway or a garage to work on, then you can bring your vehicle over. We have a home location in Lathrop where we can detail your car.
Full Car Interior Cleaning FAQs
Do you come to me?
Yes. We service Lathrop, Manteca, Tracy, Stockton and Ripon
Can you deep clean car leather seats?
Yes. We offer leather seat cleaning and conditioning. We do this by starting with a thorough vacuum, apply leather cleaner and scrub with a leather brush. We also steam clean if it has stains. We do quick and multiple passes so that we won’t damage your leather seats. Then we apply leather conditioner to make your seats soft.
Do you do stain removal in this service?
Yes and no. For stains in the carpet and upholstery, you would need our deep interior cleaning service. Our full interior cleaning can remove gunk, dirt, dried crayons on cupholders and surfaces. We primarily use steam cleaning and carpet shampoo in this service while deep cleaning focuses on carpet stain extraction.
Will I smell strong chemicals after you're done cleaning?
No. The chemicals we use have a gentle scent. We have done plenty of full interior cleaning services and never had complaints. All the customers even say that they love the clean scent of their car.
What's the difference between your full interior cleaning and deep interior cleaning?
The main difference is that we focus on stains, pet hair and sand removal in our deep interior cleaning. Our full interior focuses on leather seat cleaning and steam cleaning of surfaces. The main similarity is that both service includes carpet shampoo, steam cleaning and wipe down.
How long does it take to complete?
On a 4-door sedan, it can take about 2-3hrs to finish.
Deep Car Interior Cleaning FAQs
What kind of stains can you remove?
Pretty much almost everything. We’ve removed coffee stains, juice, vomit, soda, ketchup, pet urine and anything in between.
Can you remove all stains?
90-99% of the time, we are successful at removing most stains. Stains become harder to remove if it has been on your carpet or upholstery for a long time and how much was spilled.
What is your process for removing stains?
The first thing we do is thorough vacuum and/or compressed air. Then we pre-spray the area with alkaline chemical and hot water. Then we scrub the carpet and upholstery with a drill brush to loosen the fibers. Then we use a carpet extractor with acidic chemical to neutralize the carpet fibers. If there’s still some stains, we will use a spot remover to further remove stains. Then we will blot and wipe down any excess stains. Finally, we will dry your interior with a fan.
Can you remove sand? What's your method of removing sand?
Yes. We remove sand by thorough vacuum, compressed air and drill brush. The compressed air helps a lot in loosening up the sand in the carpet fibers. Once the sand are on the surface, we vacuum it up.
How long does it take to complete?
On average, it takes about 3-4hrs to do a deep interior cleaning for a 4-door sedan.
Paint Correction FAQs
Can you remove all swirls and defects?
We can remove about 80-95% of the swirls and scratches. We offer different levels of paint correction and it all depends on the customer’s budget and expectations.
What types of paint correction service do you offer?
We currently offer 2-step paint correction (80%-95% swirl removal), 1-step paint correction (50%-80% swirl removal) and paint enhancement (10%-50% swirl removal)
Can the swirl marks and light scratches come back?
Yes and no. Yes if you bring your car to a car wash tunnel or if you do an improper wash method. An example of an improper wash method is using dirty mitts, towels and rough brushes to wipe your paint. The swirls, won’t come back if you do a proper hand wash and maintenance.
How long does it take to complete?
It can take about 6-8 hrs on average to polish a 4-door sedan. For SUVs and larger vehicles, it can take about 8-14hrs for the whole exterior to finish.
Can you polish my car in our driveway or inside the garage?
Polishing is recommended to be done inside a garage. The reason being is the sun heats up the paint and the wind can carry dust on your paint. The combination of hot paint and heat from the machine polisher can damage your paint. Plus, the dust that sticks to your paint only prolongs the process.
How much is a paint correction service cost?
Please feel free to look on our pricing page to learn more about the cost. In the end, it all depends on the customer’s budget, time and expectations.
Superior Car Wash and Wax FAQs
What kind of wax do you use?
We use a combination of paint sealants and carnauba based waxes.
What's the difference between your Premium Car Wash and Superior Wash and Wax?
Our Premium Car Wash service is best for ceramic coated or well maintained cars. Our Superior Wash and Wax is best for those who are looking for a more thorough approach. In our premium car wash, we don’t wash the door jambs, apply paint prep nor paint sealants while we do all of these in our superior wash and wax service.
How long does this service take?
About 2hrs for a 4-door sedan.